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Category Archives: Uncategorized
Ockham’s Broom: What’s Under the Carpet in Your Sales Department?
Anybody who has ever seen the movie Contact with Jodie Foster is familiar with the concept of Ockham’s razor: “roughly, the principle whereby gratuitous suppositions are shaved from the interpretation of facts.”[1] There is a more recent variation on this … Continue reading
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Tagged engineering, ethics, Executive Management, inconvenient facts, marketing, sales departments, selling
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WWJCPD?
J.C. Penney’s Board of Directors took a bold step in luring Ron Johnson from Apple to become CEO. It looked like spectacular coup. After all, Mr. Johnson’s tenure at Target Corporation was legendary as was his innovative retail concepts that … Continue reading
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Tagged Charitable Giving, Corporate Strategy, Customer Service, leadership
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It’s OK, Dad – You Used To Be Cool!
These were the actual words used during a telephone conversation with my daughter a couple of years back. I have to admit, it’s tough when you are no longer “cool.” I mean how, exactly, do you get your “cool” back … Continue reading
A Singing Cowboy & Cross Promotion – Singing All the Way to the Bank
A couple of weeks ago I was suffering from this year’s iteration of the flu. Barely able to lift up my head, I reclined on my couch and watched television for a couple of days. I was rewarded with an … Continue reading
Sing At Work For Better Performance
“Over the last few months I have been traveling all over the country sussing out choirs in workplaces. Why workplaces? Well, I believe in the power of singing to bring people together regardless of the circumstances. And it doesn’t matter … Continue reading
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Tagged confidence, leadership, mentoring, performance, respect, singing, valued employees
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Got A Large Obstacle? Build A Siege Ramp!
My wife and I just got back from a wonderful holiday in Italy. We had the chance to spend a week in a Tuscan villa with a few close friends. We did all the things that you’d expect tourists to … Continue reading
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Now He Doesn’t Know The Territory – Part 1
“Ever meet a fellow by the name of Hill?” “Hill?” “Hill?” “Hill?” “Hill?” “Hill?” “Hill?” “Hill?” “NO!” “Just a minute, just a minute, just a minute.” “Never heard of any salesman Hill.” “Now he doesn’t know the territory.” “Doesn’t know … Continue reading
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An Example of Vision and Single-Minded Purpose
In 1952, two new American forces were launched onto the world stage; the SS United States and me. I took a bit of time to mature but the SS United States emerged fully formed as the Flagship of the U.S. … Continue reading
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Tagged purpose, shared vision, single-mindedness, thinking, vision
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How To Build Global Business Impact
A couple of years ago it was my privilege to meet with Rakesh Chopra, President of Genpact, Ltd. I met with him in his office located in Gurgaon, India. Gurgaon is approximately 20 miles southeast of Delhi and is home … Continue reading
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The Train Has Left the Station
The plane was on final approach to Indira Gandhi International Airport. I looked out the window to catch my first glimpse of Delhi, India. Unfortunately, it was New Year’s Eve and was foggy beyond belief. I have never seen fog … Continue reading
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